Privacy Policy
At Emerj.pro, we want you to know that we respect your privacy, the privacy of our Customers and Users. You’ve placed your trust in us by using our Services, and we value that trust. That means we’re committed to protecting and safeguarding any personal data you give us. We act in our customers’ interest, and we are transparent about the processing of your personal data. The Users and Customers together are referred to as the ‘Users’ for the purposes of this General Privacy Policy. The Users are informed that their personal data will be uploaded to our servers and you provide consent for the same by agreeing to these terms. You have the absolute right to withdraw this consent anytime if you choose to do so by getting in touch with us. Your access or the use of this Website, Platform or Mobile/Web application (hereinafter referred to as the ‘Services’) shall mean that you have read, understood, and agreed to be bound by the General Privacy Policy. By accessing or using any Services, you also represent that you have the legal authority as per applicable law (including but not limited to age requirement) to accept the General Privacy Policy on behalf of yourself and/or any other person you represent in connection with your use of the Services. If you do not agree to the General Privacy Policy, you are not authorised to use the Services.
1. DEFINITION: For the purposes of this General Privacy Policy, the following words/phrases shall have the meaning as specified below;
(a) Services: We provide a range of Services for a subscription. Please note that new Services might be added, removed or modified, and therefore, the Users are requested to visit Websites to stay updated about the available Services regularly. The Services also include any website or other platform we offer.
(b) Third Parties: Any party apart from the Company and the Customer or the User accepting this General Privacy Policy shall be considered as a Third Party for the purposes of this document.
2. PURPOSE: This document provides information regarding our Privacy Policy as it relates to the collection, use, and disclosure of personal information. It also outlines our Users’ rights to limit the collection, use or disclosure of personal information. Personal information may include your name, email, mailing and/or business address, phone numbers, or other information that identifies you personally. We hold this personal information securely, and we maintain this information in the strictest confidence. We do not sell any information to any third party. We also maintain a secure website on all pages that require you to provide any personal information. This General Privacy Policy applies to all users of the Website and Services anywhere in the world.
The practices described in this General Privacy Policy are subject to applicable laws in the places in which we operate. This means that we only engage in the practices described in this policy in a particular country or region if permitted under the laws of those places. Please contact us if you have questions about our practices in your country or region. Our contact details are provided at the end of the General Privacy Policy.
3. IMPORTANT NOTICE: Kindly note that due to the changing nature of our business, a dynamic domain in which we operate, and the continuous change in the services we offer, we might make changes in the Privacy Policy from time to time without providing you with advance notice. If we do make any change in our Privacy Policy, then we will provide you notice of the same by Pop-up notification when you login into your account or through email notification.
To the extent permitted under applicable law, by using our services after such notice, you consent to our updates to this policy. We encourage you to periodically review this policy for the latest information on our privacy practices. A copy of the most recent General Privacy Policy is always available on platforms for you to review. When we make material changes to the General Privacy Policy, we may provide you with notice as appropriate under the circumstances, e.g., by displaying a prominent notice or seeking your agreement within the Service or by sending you an email. In some cases, we will notify you in advance, and your continued use of the Service or Website after the changes have been made will constitute your acceptance of the changes. Please, therefore, make sure you read any such notice carefully. If you do not wish to continue using the Service or Website under the new version of the General Privacy Policy, you may terminate your account by contacting us. If you received a Trial or a Paid Subscription through a Third Party, you must cancel the applicable Paid Subscription through such Third Party.
Please also note that we will NEVER request for below-mentioned information;
(a) We will never ask the Users to share their Bank Details, including credit card information or information related to any wallet through emails, Support chat or phone calls, except the payment proofs for the services purchased.
(b) We will never request its Users to disclose their Account password via email, phone calls or any other mode of communication, whether electronic or not.
4. TYPE OF INFORMATION COLLECTED AND PURPOSE: The Users also consent that we can record their Videos and Photos and can use their testimonials for marketing and promotional purposes without taking separate authorisation for the same.
5. INFORMATION PROTECTION AND SECURITY MEASURES: We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your account. Protecting the security of your personal information is very important to us. Below is the list of various measures that we have or might put in place in the future to ensure the protection of the collected information;
(a) We use Wordfence software to prevent any hacks such as SQL injections and frauds.
(b) We use Azure Application for preventing DOS.
(c) We use AWS Firewall (WAF) to prevent malicious attacks.
(d) Only authorised employees have access to the collected information.
(e) Implemented SSL Certificate for main website and sub-domains.
(f) Our payment Gateways are PCI-compliant.
(g) Password and other sensitive information like User’s wallet address are encrypted.
(h) We have implemented a Two-Factor Authentication mechanism for changing the registered account email address.
(i) We have implemented a Domain Key Identified Mail (DKMI) technology to prevent phishing attacks.
6. USE OF COOKIES: We use Cookies (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enable the sites or service providers systems to recognise your browser and capture and remember certain information). Please note that we use Cookies for the following purposes;
(a) help us remember and process the items in your shopping cart.
(b) keep track of site traffic and activities so that we can offer better site experiences and tools in the future.
Please note that we may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
7. NO DISCLOSURE OF THE INFORMATION TO OUTSIDE PARTIES: We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties/third parties except as provided in Clause 8 of this Privacy Policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Further to this, we may use Users’ identifiable information to investigate and help prevent potentially unlawful activity or if required by subpoena, search warrant, or other legal processes. We may also allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use Cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our services, as well as when you visit other online sites and services.
8. THIRD-PARTY LINKS: Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
9. DISCLOSURE OF PERSONAL INFORMATION: Some of the services and features require that we share information with other users or at your request. We may also share your information with our affiliates, subsidiaries and business partners, for legal reasons or in connection with claims or disputes.
(a) As required by law. We will disclose personal information when required by law or if we have a good faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us,
(b) protect and defend our rights, or
(c) protect the rights, property, and other interests of our users or others.
(d) At your request. You may share information with others per your request.
(e) With the general public, when you submit content to a public forum. When you communicate with us through the internet via blogs, social media, etc., your communications may be viewable by the public.
(f) With Subsidiaries and Affiliates. We share information with our subsidiaries and affiliates to help us provide our services or conduct data processing on our behalf.
(g) With Service providers and business partners. We may provide information to its vendors, consultants, marketing partners, research firms, and other service providers or business partners.
(h) With your consent. We may share your information other than as described in this policy if you notify and consent to the sharing.
10. INFORMATION RETENTION AND DELETION: We retain user profiles and other information for as long as you maintain your account with us.
We **retain transaction, location, usage, and other information for five (5) years in connection with regulatory, tax, insurance or other requirements in the places in which it operates. We thereafter delete or anonymise such information in accordance with applicable laws. Users may request the deletion of their accounts at any time. Following such request, We delete the information that it is not required to retain and restrict access to or use of any information it is required to maintain. You may request the deletion of your account at any time by visiting the Support Portal. In certain circumstances, We may be unable to delete your account, such as if there is an outstanding credit on your account or an unresolved claim or dispute. Upon resolution of the issue preventing deletion, we will delete your account as described above. We **may also retain certain information if necessary, for its legitimate business interests, such as fraud prevention and enhancing Users' safety and security. For example, if we shut down a user's account because of unsafe behaviour or security incidents, we may retain certain information about that account to prevent that user from opening a new account in the future.
11. BUSINESS TRANSFERS OR CORPORATE STRUCTURING OR RE-STRUCTURING: In the event we go through a business transition, transfer, merger, acquisition, and de-merger, corporate structuring and restructuring, our Users’ personal information may be part of the assets transferred. You acknowledge that such transfers may occur and that any acquirer of the Company or its assets may continue to use your personal information as outlined in this Privacy Policy. Whenever such events take place, we will inform the Users through email notification.
12. CHOICE AND TRANSPARENCY: We provide means for you to see and control the information that we collect. You may request that we provide you with an explanation, copies or correction of your data and such request can be placed by writing to our Support Team.
The following requests can be placed with us under this Clause;
(a) Explanations, Copies, and Correction. You may request that we:
(i) Provide a detailed explanation regarding the information we have collected about you and how it uses that information.
(ii) Receive a copy of the information we have collected about you.
(iii) Request correction of any inaccurate information that we have about you.
(b) Marketing Opt-Outs: You may opt out of receiving promotional emails by either clicking on the Un-Subscribe button or following the process as mentioned in the Marketing emails. You may also opt out of receiving emails and other messages from us by following the instructions in those messages. Please note that if you opt-out, we may still send you non-promotional messages.
13. YOUR CONSENT: You consent to the General Privacy Policy by using the Website or Services. If we decide to change or update our privacy policy, we will post those changes on the Website under the heading General Privacy Policy.
